- Ensure the device is powered off.
- To power off, press and hold the Power button.
- Select Power off.
- Select OK.
Allow several seconds for the device to power off.
- To power off, press and hold the Power button.
- Press and hold the Volume keys+Power button simultaneously until bootloader mode (image of an Android with Start) appears then release.
- Select Recovery mode.
Utilize the volume keys to cycle through the available options and the Power button to select.
The device restarts in Recovery mode.
- From the Recovery mode screen, press and hold the Power button then press the Volume up (+) key.
- Select wipe data/factory reset.
- Select Yes -- delete all user data.
Allow several minutes for the factory data reset process to complete.
- Select reboot system now.
Allow several minutes for the reboot process to complete.
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